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Prior to learning counselling, Florence had worked as a social worker for close to 14 years.  Her experience as a social worker in an acute hospital setting exposed her to a myriad of patients and the challenges that they and their family members had to deal with;  for instance, from receiving a new diagnosis of a medical condition, to learning how to navigate care giving challenges, to facing loss and death. She was deeply humbled and inspired by the love, resilience and hope that she witnessed in her patients and their loved ones. These experiences have deepened her empathy towards those in physical and emotional pain and was one of the reasons for pursuing counselling in order to be a better "sojourner" and listener along their life's journey, in whatever life transitions that they may be facing. As a counsellor, Florence has helped many young adults challenged by interpersonal issues with others in their families, in their social circles or in the workplace, as well as those who are struggling with life transitions, and other mental health concerns.   

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Florence generally adopts a person-centred approach and is able to draw upon a variety of counselling modalities such as Narrative Therapy (NT) and Solution Focused Brief Therapy (SFBT) in her therapy work with her clients. She believes that counselling provides a safe and secure base for the sharing of one's vulnerable and authentic self, where the counsellor and client work hand in hand like a "dance". She believes that with acceptance, compassion and a non-judgemental presence, there can be freedom and courage for people to explore who they are, be empowered, and experience healing and growth in their lives. In her free time, Florence enjoys taking long walks in nature, traveling and learning about different cultures and is a self-professed foodie. She also loves drawing and listening to music.